The Covid-19 Pandemic has affected different industries and the hospitality field has not been spared. With people staying at home and travel bans across the globe, many hotels are struggling to stay afloat and counting losses. Hospitality professionals must be prepared to handle these issues whose impact cannot be certainly predicted. Here are ways that hotels can survive under this emergency situation.
Hoteliers must have clear revenue management directions to help prevent ‘knee jerk’ discount responses that can reduce demand. You can make your cancellation policies more flexible for guests instead of reducing your rates. In times of crisis, guests prefer paying for rooms that can be cancelled and this will also keep your cash flow going. You should also start making plans for your recovery period by preparing communication campaigns and special promotions.
To guarantee guest health, hotels must ensure that public areas and rooms are maintained with good sanitation. You should also remove non-essential items from the guest rooms, for example, paper notes, flowers, pens, and ads containing hotel services. If necessary, you can close floors and ensure there is an empty room between each occupied guestroom. You can also save energy by removing non-essential lighting in public areas and rooms. The Hospitality Professionals Magazine offers more information on surviving any crisis.
Food and beverage
You must review your food stock to ensure optimal food supply throughout the time the crisis will last. It is best to utilize perishable foods to avoid any wastage. Hotels should also stop buffets and offer room service at it helps minimize human contact while attending to guests’ needs. The menu should also be simple with regard to number of dishes and should be easy to prepare to limit number of kitchen staff. All meeting facilities, the kids club, spa, and gym should be shut down and hotels need to adapt their staffing levels.
You need to keep your guests, team, and hotel safe during this time. You must ensure that all necessary protection measures are put in place and that the hotel has adequate security staff. You should also organize daily tours of your hotel property, limit the number of entrances, and secure your supplies.
This is not the time for hoteliers to slow down. They need to go full speed with their teams and keep planning for the short term and long term. Hotels should identify potential opportunities for reducing operating costs and boosting their revenues.
About Hospitality Upgrade-Siegel Communications
HOSPITALITY UPGRADE is a renowned hospitality magazine that is produced by the Atlanta based media company Siegel Communications, Inc. This magazine has been published for over 20 years, hence its popularity. This magazine is a must-have for casinos, hotels, and foodservice experts because it contains information and news that is important to everyone in the hospitality industry. The Hospitality Upgrade Magazine contains relevant and engaging content that will keep you busy and informed with everything that you need to know about the hospitality industry.
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